Contact Sky Airline Customer Service
Sky Airline Phone Numbers and Emails
Customer Service Number:
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(786) 405-0680USA (Voice)
Customer Service:
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(786) 233-6412USA TTY
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+5 622 352 2845From Cell Phones or Abroad
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+56 600 600 2828
Sky Airline Email:
How To Contact Sky Airline?
Most Popular Number:
| Total calls: 440 | Issues resolved: 16 | Last call: Jan 18, 2025 |
Sky Airline Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Sky Airline Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Sky Airline is 7864050680. 83% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 10 minutes.
Be prepared for the call as Sky Airline may ask you for the following information to identify you as a customer: order id or tracking no, first and last name or customer id or account no.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Sky Airline Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Sky Airline is 7864050680. 83% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 10 minutes.
Be prepared for the call as Sky Airline may ask you for the following information to identify you as a customer: order id or tracking no, first and last name or customer id or account no.
People call Sky Airline mainly because of request for information, return/ replace and product/ service.
60% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel satisfied after talking to customer service representatives.
The best email to contact Sky Airline is servicio.clientes@skyairline.com.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Sky Airline Website:
Sky Airline Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 7:00pm
Sky Airline Customer Service Reviews
I tried took 3 tickets from Lima to Cusco on skyairline website. After entering all the info, the last question is about who's managing the booking.
I put my own name but the drop down DOES NOT allow me to change country code to USA to enter my US cell phone number!! It's stuck at 56 which is Chilean code!! Until this is entered, I cannot proceed to payment. This is utterly ridiculous that a basic problem like this is preventing us from booking!!
I couldn't find their customer support number, chat sucks too! Finally found the 786 number which I think is Miami and it got routed to an agent in Peru who was actually very helpful!
He helped me book it (without charging $20 for booking since it's not my fault!). He was very nice but overall, it took me 2.5 hours to book this first via website, then searching for the app which doesn't exist in the Apple store and then calling!
Awful customer services experience they are so rude and also inefficient people working on the airport in check in. No nice ver rude no helpful, I never will fly with this airline in my life.
They never return my money, I lost 1400 for my ticket they had never wanted to give me a chance to change my flight for another date. The only thing they said.. you dont have a change to change your reservation there is no reservation. It shows here the airplane reported you NO SHOW it is not fare at all.
I spent the whole night with not being able to sleep with my 6 months old baby and my other two kids.
Not fare, not nice for them to report the agency I bought my ticket from that I did not show to take my flight, they think they are doing good by stealing money from a poor woman now I am more poor than ever before. They stole my last 1400 dollars that I have saved for three years to travel to my country and see my family.
How Good is Sky Airline's Customer Service?
Summary of Sky Airline Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Sky Airline?
Request for Information Question:
- “Confirmation”
- “Necesito el número de confirmación y vuelo para poder hacer el eticket”
- “Need assistance paying for booked seats and luggage. luggage”
Return/ Replace Question:
- “Need to change dates on flights”
- “Change my fly”
- “Change flight”
Product/ Service Question:
- “Sick with broken back and Covid”
- “Flight error”
- “I can't buy tickets”
Payments and Charges Question:
- “No ticket after payment”
- “Dispute”
- “Payment method”
Activation/ Cancellation Question:
- “Cancel flight”
- “Cancel”
- “Flight cancelled”
Refund Question:
- “Following up on refund for cancelled flight”
- “Refund my ticket”
- “Ticket refund”
Shipping and Delivery Question:
- “Did not receive reservation number for flight”
- “Necesito reservar mi asiento y una maleta de 23 kilos”
- “No tracking. Number”
Staff Question:
- “Customer service”
- Staff mismanagement
- “Lost phone and service cancellation”
Employment Question:
- “Job loder”
- “Job related”
Account Question:
- “I put my recervatoon code nothing comb up”
- “I lost my flight reservation code”
- “My Code”
Other Question:
- “Can't pick my seat”
- “Reclamo de compra”
- “Seats”
Compare Sky Airline Customer Service To
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