Contact Sky Airline Customer Service
How to Reach a Person at Sky Airline
Verified Contact Information
Customer Service Number:
-
1-786-405-0680USA (Voice)
Customer Service:
-
1-786-233-6412USA TTY
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+5 622 352 2845From Cell Phones or Abroad
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+56 600 600 2828
Sky Airline Email:
Customer Service
Sky Airline Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Sky Airline Phone Number
1 (786) 405-0680
Average Hold Time
00:05:39
Average Calls duration
6 minutes
Most Popular Sky Airline Email Address
servicio.clientes@skyairline.com
Sky Airline Live Agent Availability
7% of callers successfully reach a real person
Issue Resolution Rate
Low (12% reported full resolution)
Call Volume by Day
View full overview ›
Sky Airline Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Sky Airline Phone Number | 1 (786) 405-0680 |
| Average Hold Time | 00:05:39 |
| Average Calls duration | 6 minutes |
| Most Popular Sky Airline Email Address | servicio.clientes@skyairline.com |
| Sky Airline Live Agent Availability | 7% of callers successfully reach a real person |
| Issue Resolution Rate | Low (12% reported full resolution) |
| Sky Airline Customer Service Rating | 3 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 81% phone, 19% email |
| Common Reasons for Contact | Request for information, return/ replace and product/ service |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Sky Airline | Order id or tracking number, first and last name or customer id or account number |
Call Volume by Day
Contact Information
Sky Airline Website:
Sky Airline Help Center:
Corporate Office Address:
Sky Airline
Av Del Valle Sur 765
Santiago Metropolitan
8580678
Chile
Other Info (opening hours):
Hours:
Monday - Friday: 8:00am - 7:00pm
Summary of Sky Airline Customer Service Calls
698
TOTAL
CALLS
CALLS
05:58
AVG CALL
DURATION
DURATION
12%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Sky Airline?
Request for Information Question:
- “Question about walker”
- “Baggage information”
- “Questions about flight”
Return/ Replace Question:
- “Because arrival airport changed from Puerto Natales to Puerto Montt”
- “Change flight”
- “Change a flight”
Product/ Service Question:
- “Buy a bag”
- “Buy ticket”
- “Purchase”
Payments and Charges Question:
- “Duplicate charge”
- “Billing / tickets”
- “Flight credit”
Activation/ Cancellation Question:
- “Cancelled phone”
- “Airline cancellation of my flight”
- “Cancel flight”
Staff Question:
- “Customer service”
- “Add service”
- “Service Animal”
Refund Question:
- “Refund”
- “Following up on refund for cancelled flight”
- “Refund my ticket”
Shipping and Delivery Question:
- “Delayed”
- “Missi BHG Ray Ban Meta sunglasses”
- “Did not receive reservation number for flight”
Account Question:
- “I have a code for my flight but on this website doesn’t show my flight”
- “I put my recervatoon code nothing comb up”
- “I lost my flight reservation code”
Employment Question:
- “Job loder”
- “Job related”
Other Question:
- “Pasaje Miami lima miami”
- “Buscar asiento”
- “Reserva”
Compare Sky Airline Customer Service To
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Sky Airline